Privacy Policy for Broadwire Networks, LLC
Effective Date: October 1, 2024
Broadwire Networks, LLC (formerly known as Geek Experts, LLC), hereinafter referred to as “Broadwire,” values the privacy of its customers and visitors to its website, www.broadwire.net. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information.
1. Information We Collect
We collect the following types of information to provide our services:
- Personal Information: When you request information about our services, contact us, or engage our services, we may collect personal details such as your name, email address, phone number, and business details.
- Technical Data: Our website may automatically collect information such as your IP address, browser type, and pages visited, which help us improve the functionality and experience of our site.
- Service Data: When providing IT support, wireless networking products, structured cabling services, and project management, we may collect data directly related to your network and IT infrastructure.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our structured cabling, IT support, wireless networking, and project management services.
- Communicate with you regarding project updates, service inquiries, or support requests.
- Monitor and enhance the security of your network and our services.
- Ensure compliance with legal obligations or resolve disputes.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers who assist us in delivering services to you.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no transmission over the internet or method of storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance your experience. Cookies are small text files that are stored on your device and help us track your preferences and understand how you use our website. You can disable cookies through your browser settings, but this may limit your ability to use certain features of the site.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request that we correct any inaccuracies in your data.
- Deletion: You may request the deletion of your data where applicable.
- Objection: You may object to our processing of your data under certain circumstances.
To exercise any of these rights, please contact us using the information provided below.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Broadwire Networks, LLC
232 Main Street, Unit 623
Dighton, MA 02715
Phone: ( 617) 544-7095
Email: support@broadwire.net